Call Forwarding Information
Star codes are special dialing commands that begin with an asterisk (*) and grant quick access to advanced calling features. Two primary functions include:
Call Forwarding: Automatically redirects all incoming calls from your phone to a designated number. This feature can be used to transfer calls directly to your AI Receptionist, bypassing your own line entirely.
Conditional Call Forwarding: Redirects calls only when you don't answer—much like voicemail. This gives you the flexibility to answer some calls personally while using the AI Receptionist as a call screener for others.
Keep in mind that these codes can vary by carrier, so be sure to use the specific codes provided by your service provider. For example, if you're using Verizon Wireless for your cellphone, enable call forwarding by dialing (from your cellphone) 72 followed by the 10-digit number you want your calls forwarded to (*72 12344567890). To disable call forwarding, simply dial *73.
| Carrier | Immediate Forward | Conditional Forward | Remove Forwarding | More Info |
|---|---|---|---|---|
| AT&T (Wireless) | *21* [10-digit number]# | *61* [10-digit number]# | #21# | View Details |
| T-Mobile | **21* [10-digit number]# | **61* [10-digit number]# | ##21# | View Details |
| US Cellular | *72 [10-digit number]# | *71 [10-digit number]# | *73 | N/A |
| Verizon (Wireless) | *72 [10-digit number] | *71 [10-digit number] | *73 | View Details |
| AT&T (Landline) | *72 | *92 | *73 | View Details |
| CenturyLink | *72 | N/A | *73 | View Details |
| Frontier | *72 | N/A | *73 | View Details |
| Spectrum (Charter) Voice | *72 | *90 | *91 | View Details |
| Verizon (Landline) | *72 | *92 | *73 | View Details |
| Xfinity (Comcast) | *72 | N/A | *73 | View Details |